Frequently Asked Questions

Welcome to our FAQ page! Here, we’ve compiled answers to some of the most common questions about Bespoke Barber USA, our services, booking process, and more. If you can’t find the answer you’re looking for, don’t hesitate to reach out to us directly.

 About Our Service

What is Bespoke Barber USA?

Bespoke Barber USA is a premier service platform that connects clients across the United States with professional, vetted mobile barbers. We offer a convenient way to receive high-quality haircuts, shaves, and grooming services at your preferred location.

How are your barbers vetted?

Our barbers undergo a rigorous selection process that includes background checks, verification of professional credentials, and a review of their work history and portfolio. We also conduct personal interviews to ensure they meet our standards of professionalism and expertise.

What safety measures are in place?

Safety is our top priority. All our barbers follow strict health and safety protocols, including wearing masks if needed, using sanitized tools, and adhering to cleanliness guidelines to ensure a safe service for every client.

What about Pricing? A Glimpse into Bespoke Barber USA

Introduction

 We understand that life can get hectic, and finding time for a traditional barber visit might not always be feasible. That’s why we’ve brought the barber shop experience directly to your location. In this article, we’ll delve into our pricing structure, detailing how we offer competitive rates while ensuring quality, convenience, and safety.

Pricing Tiers: Tailoring Affordability

Lowest Prices on Mon-Wed, Regular Business Hours

At Bespoke Barber USA, we believe in rewarding our clients for their mid-week commitments. From Monday to Wednesday, during regular business hours, you can enjoy our services at the lowest prices. It’s our way of appreciating your loyalty and making quality grooming more accessible.

Frequent Group Pricing Questions

Planning a wedding or a special group event? Bespoke Barber USA offers exclusive group pricing to make your occasion even more memorable. Our skilled barbers will ensure that the entire group looks and feels their best, providing a unique and personalized grooming experience for your special day.

Discounts for Special Groups

Seniors

We value our senior clients and understand the importance of affordability in fixed incomes. That’s why seniors receive exclusive discounts on our services, ensuring they can maintain their grooming routines without breaking the bank.

Hospital Calls

We appreciate the hard work of healthcare professionals. To express our gratitude, hospital calls receive special discounts. It’s our small way of giving back to those who dedicate their lives to others.

Government and City/County Workers

Public servants deserve premium grooming experiences too. Government and city/county workers enjoy discounted rates, making our mobile barber services an even more attractive option for those who serve our communities.

Weekend and After/Business Hours Premium

Why the Price Difference?

Let us  answer this frequently asked question. While we strive to keep our prices competitive, there are factors that influence the pricing structure. During the weekends and outside regular business hours, the demand for our services tends to be higher. To accommodate this demand and ensure our mobile barbers are available when you need them most, a slight premium is applied.

Quality Assurance

Ensuring top-notch service requires us to invest in our skilled barbers. The slight premium during peak times allows us to attract and retain the best talent, ensuring you receive a premium grooming experience.

Convenience at Your Doorstep

We understand the value of convenience, especially when it comes to mobile barber services. By offering extended availability during peak times, we provide flexibility to our clients, ensuring they can get the haircut they desire at their convenience.

Competitive Pricing Without Compromise

Balancing Quality, Convenience, and Safety

At Bespoke Barber USA, we prioritize delivering a service that exceeds expectations. While we may adjust prices based on demand, rest assured that we never compromise on quality, convenience, or safety.

Skilled Professionals

Our team of skilled barbers undergoes rigorous training and vetting to guarantee a high standard of service. You can trust that your grooming experience with Bespoke Barber USA will be in the hands of a professional who prioritizes precision and style.

Convenience Without Sacrifice

Our mobile barber services are designed to offer the utmost convenience without sacrificing quality. We come to you, ensuring you receive the best grooming experience without the hassle of travel or waiting in line.

Safety First

Especially in today’s world, safety is paramount. Bespoke Barber USA adheres to strict hygiene and safety protocols, providing you with a worry-free grooming experience. Your well-being is our priority.

FAQs

1. Are the discounts for seniors applicable every day?
   • Yes, seniors enjoy discounted rates every day of the week.
2. How can I book a mobile barber during weekends or after business hours?
   • Booking during peak times is simple; visit our website  to schedule a convenient time for your grooming session.
3. Is there an additional fee for the premium weekend and after/business hours services?
   • Yes, a slight premium is applied to accommodate the increased demand during these times.
4. What safety measures do you have in place for mobile barber services?
   • Bespoke Barber USA follows strict hygiene and safety protocols, ensuring a secure grooming experience for our clients.

Booking Process

How do I book a service?

Booking is easy! Simply visit our website, choose the service you require, select your preferred barber (if you have one), and pick a date and time that works for you. You’ll receive a confirmation once your booking is complete.

Can I choose my barber?

One of the most frequently asked questions  is  can I choose my barber? Yes, you can! Our platform allows you to browse profiles of our barbers, including their skills, experience, and client reviews, enabling you to choose the one that best fits your needs.

What if I need to cancel or reschedule my appointment?

We understand that plans can change. You can cancel or reschedule your appointment through our website at least 24 hours before the scheduled time. For last-minute changes, please contact our customer service team to assist you.

Payment and Pricing

How is the payment processed?

Payment is securely processed through our website. You can pay for your service using major credit cards or online payment systems. Payment is only completed AFTER the service has been provided to ensure your satisfaction.

Are there any hidden fees?

No, there are no hidden fees. You will see the full price of your chosen service before booking. Any additional services requested during your appointment may incur extra charges, which will be clearly communicated by your barber beforehand.

After Service

What if I’m not satisfied with the service?

Your satisfaction is our priority. If you’re not happy with the service provided, please contact our customer support team within 24 hours of your appointment. We’ll do our best to resolve the issue, whether it means offering a refund, a discount on future services, or rebooking with a different barber at no extra cost.

How can I leave feedback?

We love hearing from our clients! After your appointment, you’ll receive an email inviting you to review your service and barber. Your feedback is crucial for us to maintain high standards and improve our services.